“Passenger Bikes service is first class - I can depend on them to respond quickly, arrive on time and deliver me safely. What more could I ask?” Symon Elliott, Russell Reynolds Inc.
If you still have an unanswered question having viewed this page and the rest of the web site then please contact us
Q: Do you provide all the equipment I’ll need? A: Yes, from top to toe. For more details see the clothing page. Top
Q: If it’s raining will I get wet? A: No, we’ll keep you dry as a bone. The clothing we provide you is enough to stay warm and dry whatever the weather. For more details see the clothing page. Top
Q: Can I wear my regular clothes? A: Yes, you can dress as you would normally. Wear whatever you would to stay comfortable if standing outside for 5 minutes at the time you are travelling. For more details see the clothing page.
Q: How much luggage can I take with me? A: We can carry quite a lot on the bikes both on the rear luggage rack and in the panniers. For more details see the luggage page.
Q: Will my luggage get wet if it’s raining? A: No, we carry waterproof covers for items strapped to the luggage rack. For more details see the luggage page.
Q: Do you have the proper insurance to carry me? A: Yes, and we’re also licensed by the Public Carriage Office. For more details see the insurance/PCO licence page.
Q: Can I book a bike for use outside of your normal trading hours? A: Yes, but an additional premium will be charged. For more details see our current rates.
Q: How can I pay for my journey? A: We take all major credit and debit cards, American Express, Diners Club, Visa, Mastercard, Maestro and Visa Delta or open an account with us. For more details see the payment page.
Q: Can I talk to the rider while the bike is moving? A: Yes, all our bikes are fitted with an intercom system. For more details see the intercom/phone page.